Complaint

Complaint Resolution Center
At iFaraca.org, we are committed to maintaining transparency, accountability, and trust in the financial services sector. If you believe a licensed financial service provider has violated regulatory standards or acted inappropriately, we are here to help.
How to File a Complaint
Submitting a complaint is simple and ensures that your concerns are thoroughly investigated by our team of independent experts. Please follow the steps below:
1.Provide Complete Information: Fill out our complaint form with all relevant details, including the name of the licensed provider, a description of the issue, and any supporting evidence or documentation.
2.Submit Your Complaint: Once submitted, you will receive an acknowledgment email with a unique reference number for tracking your case.
3.Investigation Process: Our team of experts will review and investigate your complaint. This process typically takes 3 to 5 weeks, depending on the complexity of the case.
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What Happens Next?
•Acknowledgment: You will receive confirmation of your complaint within 48 hours of submission.
•Investigation: Our team will conduct a thorough, impartial review of the matter.
•Resolution: Once the investigation is complete, we will notify you of the outcome and any actions taken against the provider, if necessary.
Important Notes
•Complaints must pertain to financial service providers licensed by iFaraca.org.
•Ensure all information provided is accurate and verifiable to expedite the resolution process.
•Anonymous complaints may be accepted, but providing your contact details allows us to communicate updates more effectively.
Need Assistance?
If you have questions about the complaint process, contact us at [email protected] for support.
At iFaraca.org, we value your feedback and are committed to ensuring a fair and transparent financial environment for everyone.
iFaraca.org– Safeguarding Trust in Financial Services.